Universal Call Center Representative

Universal Call Center Representative
In San Diego, California 92121

Job Description

Workway BancForce is a professional staffing firm created specifically to service the hiring needs of banks, credit unions, mortgage, and related financial services firms. We are looking for a Universal Call Center Representative responsible for processing financial transactions and answering member account and service inquiries over the telephone.  

Your specific duties will include:

  • Provide prompt, accurate, concise and courteous responses to member inquiries relating to consumer loans and other financial transactions
  • Provides members with information regarding current credit union and branch promotions
  • Troubleshoot Debit and Credit card related issues including activations, fraud claims, ATM or debit card processing errors and replacement orders
  • Identify and assist in finding resolution to account/loan related inquiries. 

Specific qualifications for the position include

  • 2 years recent banking experience
  • MUST have banking or credit union background 

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway BancForce can help you to put your best foot forward. Contact us today! 

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Melissa Decker
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