Universal Call Center Representative
In San Diego, California 92121
Workway BancForce is a professional staffing firm created specifically to service the hiring needs of banks, credit unions, mortgage, and related financial services firms. We are looking for a Universal Call Center Representative responsible for processing financial transactions and answering member account and service inquiries over the telephone.
Your specific duties will include:
- Provide prompt, accurate, concise and courteous responses to member inquiries relating to consumer loans and other financial transactions.
- Provide quality service at every encounter (Shopper Reports/Call Observations).
- Take initiative to identify problems and deliver recommendations and solutions.
- Communicate suspected member account abuse including potential red flags, elder abuse, or regulatory issues.
Specific qualifications for the position include:
- 1 -2 years related experience and/or training required.
- Required background in customer service and sales.
- Must be able to multi-task, function in a fast paced environment and be detail oriented.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway BancForce can help you to put your best foot forward. Contact us today!