In Symmes Township, Ohio 45249
Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. We are looking for a Settlement Specialist responsible to review merchant accounts to determine outstanding balance and steps required to fix underlying issue.
Your specific duties will include:
- Contact merchants, validate issues, provide instructions on resolving issues
- Accurately notate interactions and perform multi step, multi system processes.
- Work with internal partners to resolve any additional issues identified during customer interactions.
Specific qualifications for the position include:
- Requires 1-2 years of relevant work experience. HS Diploma/GED or equivalent preferred.
- Not someone who is pure data entry due to difficult to train phone/customer service skills
- Good customer services to maintain high standards
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!