Servicing Support Analyst
In Plano, Texas 75093
Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. We are looking for a Servicing Support Analyst responsible for supporting the Servicing Support Departments (Titles, Payment Processing, Total Loss/Ancillary Products and Back Office) by processing all requests received via multiple channels.
Your specific duties will include:
- Process requests in accordance with Servicing Support SLAs
- Prepare and release documents as requested ensuring accuracy per HCA’s Policy and Procedures while being compliant
- Cross train as requested to enhance department efficiencies and personal development
- Handle general incoming calls, perform follow up calls and respond to emails received.
Specific qualifications for the position include:
- Collects relevant information to understand intricate problems and issues.
- Separates relevant facts from less essential or unnecessary data when solving problems.
- Learns and uses systematic problem-solving tools and methods.
- Experience in auto or mortgage company in similar role preferred.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!