Project Analyst - IT II

Project Analyst - IT II
In Moon Township, Pennsylvania 15108

Job Description

Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. We are looking for a Project Analyst - IT II responsible for  the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform.

Your specific duties will include:

  •  Perform day to day administration of the ServiceNow system, including making approved changes to process and work flows
  • Perform ServiceNow implementation tasks including but not limited to: configuration, integration, testing, requirements gathering and solution design
  •  Develop clear and concise technical and process documentation, making use of the knowledge base module within ServiceNow.
  • Facilitate workflow enhancements to the ServiceNow application including automation and/or additional self- service features and functions

Specific qualifications for the position include

  • Bachelor’s Degree in Information Technology or comparable work experience
  • Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management 
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features required
  • Preferred 1+ years of ServiceNow development, configuration and administration experience 

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today! 

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