Home Retention Collector
In Houston, Texas 77036
Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. Work with a global real estate services compan, delivering residential and commercial title insurance and closing and settlement services for the mortgage industry. You will be part of an organization that is invested in your success, that respects your abilities and contributions while providing opportunities for you to flourish.
We are looking for a Home Retention Collector responsible for working in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans.
Your specific duties will include:
- Resolving late stage delinquencies on home loans through both inbound and outbound collections calls.
- Work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements.
- Work to bring customer accounts to current status by offering different options including repayment or workout plans.
Specific qualifications for the position include:
- High School Diploma or equivalent required.
- 1+ years of Call Center, Mortgage and/or Banking experience required.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!