Disputes Specialist II

Disputes Specialist II
In Symmes Township , Ohio 45249

Job Description

Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. We are looking for a Disputes Specialist II responsible to follows departmental policies and procedures, particularly in regard to customer confidentiality. Researches routine and non-routine problems ensuring a satisfactory resolution.

Your specific duties will include:

  • Under moderate supervision, investigates and processes incoming customer and Vantiv financial institutions credit card disputes.
  • Provides quality customer service to external as well as internal customers.
  • Investigates complex Vantiv customer and/or financial institution incoming credit card disputes and/or calls by applying the Visa/MasterCard regulations to resolve.
  • Adjusts accounts when necessary. This includes waiving finance charges, late charges related to chargebacks or fees for Vantiv financial institutions.

Specific qualifications for the position include

  • HS Diploma/GED or equivalent preferred.        
  • Requires 2-4 years of relevant work experience.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today! 

Apply Now
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