Customer Service Representative/Admin Assistant

Customer Service Representative/Admin Assistant
In Yorba Linda, California 92887

Job Description

Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. We are looking for a Customer Service Representative/Admin Assistant responsible to handle customer needs and concerns, as appropriate.

Your specific duties will include:

  • Notify office manager of customer needs and concerns.
  • Answer questions utilizing the EZ Reference Guide, provide information as required, direct calls to the appropriate person for assistance, and track all calls.
  • Ensure work is scheduled and crews are utilized efficiently, resulting in balanced job scheduling.
  • Verify all customers, COIs, source and loss data are entered into SERVPRO® Office Automation (SOA), ensuring accurate and complete SOA databases.

Specific qualifications for the position include

  • High School or Equivalent
  • Administrative duties such as data entry, answering phones, e-mail correspondence, etc.
  • Candidates need to be bilingual (English & Spanish) –

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today! 

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