Customer Service Representative

Customer Service Representative
In Scottsdale, Arizona 85253

Job Description

Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. We are looking for a Customer Service Rep responsible for the specific duties listed below :

  • Act as the first resource for customer questions and requests.
  • Eagerly assist clients through identity theft resolution processes.
  • Demonstrate a high degree of empathy, compassion and professionalism.
  • De-escalate difficult client situations.
  • Collaborate with other client service professionals.
  • Utilize strong written and verbal communication skills.
  • Champion change, innovative Skills and Experience

Specific qualifications and experience required for the position include: 

  • Associate's or bachelor’s degree preferred.
  • High School Diploma or GED required
  • 2 years or more of Customer Service experience
  • Dependability and strong work ethic
  • Passion to provide a great customer experience
  • Highly adaptable and focused on self-development
  • Ability to navigate multiple software applications

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today! 

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Cecily Turner
cecily.turner@workway.com
469-248-1399