Customer Service Representative
In Scottsdale, Arizona 85253
Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. We are looking for a Customer Service Rep responsible for the specific duties listed below :
- Act as the first resource for customer questions and requests.
- Eagerly assist clients through identity theft resolution processes.
- Demonstrate a high degree of empathy, compassion and professionalism.
- De-escalate difficult client situations.
- Collaborate with other client service professionals.
- Utilize strong written and verbal communication skills.
- Champion change, innovative Skills and Experience
Specific qualifications and experience required for the position include:
- Associate's or bachelor’s degree preferred.
- High School Diploma or GED required
- 2 years or more of Customer Service experience
- Dependability and strong work ethic
- Passion to provide a great customer experience
- Highly adaptable and focused on self-development
- Ability to navigate multiple software applications
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!