Collections Representative

Collections Representative
In Dallas, Texas 75247

Job Description

Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. We are looking for a Collections Representative responsible for the essential functions and responsibilities listed below: 

  • Contact borrowers, primarily through inbound and outbound calls, to determine reasons for delinquenc and to communicate the importance of keeping the loan current. 
  • Obtain commitments for delinquent payments, update financial records, set up promise 
    plans, and if unable to resolve the delinquency refer the borrower to discuss Loss 
    Mitigation options when appropriate. 
  • Set up repayment plans when appropriate and track the plan to confirm adherence to 
    the agreement. 
  • Work files throughout the foreclosure process when workout options are not 
  • Maintain compliance with all federal, state, agency, and internal collection 
    regulations and guidelines. 
  • Perform all other duties as assigned. 


  • High school diploma required; college degree preferred.  
  • Two to five years collection experience.  

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today! 


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