Call Center Representative

Call Center Representative
In Santa Ana, California 92705

Job Description

As a Customer Service Representative, you will serve as the public face of the client company, answering inbound customer calls and providing not only answers and problem resolution, but also education about the client’s line of products and services.  Your specific duties in this role will include:

  • Financial institution experience preferred
  • Call Center experience required (or 2 – 3 years of customer service exp)
  • Bi-lingual (English/Spanish) preferred but not required

Job Requirements

As a Customer Service Representative, you must be motivated and reliable, with strong analytic and problem-solving skills. It is also important that you display excellent communication, interpersonal, and customer service skills and the ability to articulate and explain information clearly.  Specific qualifications for the Customer Service Representative position include:

  • High school diploma or equivalent
  • Call-Center experience - financial institution only
  • MUST HAVE "recent" - Bank or Credit Union experience
  • 2-3 years experience in Customer Service (financial institution ONLY)

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

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Cydney McFarlan
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