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Workway Featured Guest on JobTalk1 – A Better Way To Work
Susan Denoo, Regional Vice President, and Andrea Moroso, Sales Manager, at Workway, Inc. in Los Angeles were invited to be guest speakers and subject matter experts on the August 16th broadcast of KHTS AM-1220’s Job Talk 1 Talk Radio Show.  This one-hour program focused on a “A Better Way To Work” discussing the LA employment scene, how Workway compliments candidates’ employment search as well as other pertinent market and industry specifics.
To hear how Workway assists both job seekers and local employers in finding the perfect career or candidate, please listen to the podcast by clicking on this link:  We are certain you will find this podcast both fun and informative!
Job Talk 1 is a fast paced, informative daily one-hour program filled with expert guests and critical employment information. It is heard daily, (Monday-Friday) from 1pm-2pm on Santa Clarita’s Hometown Station, KHTS AM-1220,
Sticky Carmel Macchiato Files
Ellie Bowmer
Sticky Carmel Macchiato Files
These past two weeks I had the privilege of interning for Workway. Completing this internship has given me an aspect of what adults achieve in their day to day life, and let’s just say my sophomore year of high school is looking really good. Just kidding. In all honesty coming into this internship I thought I would be grabbing coffees and picking up dry cleaning, like interns in movies, but boy was I wrong. I came into my first day and was pretty excited but nervous too. For me it was a lot like the first day of school, kind of a bittersweet moment. It’s fun because you’re getting to interact with people and learn a new skill set, but at the same time you are worried about what others are going to think of you. We came into the office and it was already a good environment. You could tell everyone had a fun and friendly personality but knew their job and determined to get it done. Our first task was organizing a filing cabinet they like to refer to as, “the file cabinet of doom”. Glad I had my venti caramel macchiato for this one. It was four drawers filled with stacks and stacks of contracts that we had to place in alphabetical order. One of my hidden talents is now singing the ABC’s backwards. Once finishing this we went to lunch and I figured, “this isn’t so bad I don’t understand  why my parents are always complaining”. Then I was introduced into the world of sourcing. This gave me a newfound respect for all working adults. Although some days of sourcing made me want to claw my eyes out other parts of the job were a blast. I was invited over for an interview at National Bankruptcy Services. At first I took this as an opportunity to get out of the office but it turned into something that was actually fun. This experience totally got me eager for what the future has to hold and what I would want to do as a profession. A majority of this week was spent at the Workway office in Irving, where there were file cabinets for us to sort through. This day I probably should have stuck with sourcing. For starters,  if this whole Workway thing doesn’t work out I’m going to invent an always balanced file cabinet. The file cabinet we had to sort through, belongs to the CEO of the company so I was already pretty nervous and wanted to make sure everything was done right. Before we started, I had placed my coffee on top of the file cabinet, not anticipating for it to fall over less than five minutes later. This coffee wasn’t even halfway finished I had taken maybe one sip and it was a venti, which for those who don’t know is the largest size. I would like to also take this opportunity to thank the CEO of Workway for not killing me. In the end we were able to sort through it and get the coffee smell out more or less. At least I will be remembered by him every time he opens up his files and gets a whiff of the caramel sugar coffee mix. I now get a caramel Frappuccino from Starbucks.  On the first day of this internship we were in an interview and she said to her, “in sales the highs are high and the lows are low” and that would describe this week perfectly. Overall I had a fantastic time interning and would be considered very lucky to have a job within this company.
Knee Length Skirts, ABC’s, and What is Escrow Anyway?
Kayla Bowmer
Knee Length Skirts, ABC’s, and What is Escrow Anyway?
Growing up, you watch your parents rub their red eyes and load themselves with coffee to make it through the day.  Now I understand why this ritual was necessary and what the real world holds. For the first hour and a half spent in the office there was just silence, people talking on phones all morning led me to think that the time that I would spend at Workway would be boring, quiet, and uneventful. However as the day went on the girls and I had many fun conversations that lightened up the mood and created an entertaining environment. They had me doing numerous tasks such as sourcing, interviews, filing, uploading resumes, and  updating open job positions. Some of which were amusing others however were very tedious. Uploading resumes and updating open job positions was one of my first assignments, it was a great way to be introduced to the type of jobs that I would later be sourcing for. I needed the most help with these tasks because I was really unaware of some of the jobs that I was posting, google became my best friend when looking for the appropriate pay and day to day tasks. The next thing that I was taught was sourcing. When sourcing I viewed a wide field of jobs essentially broadening my outlook on what I could be when I grow up. At this point I am still undecided on what I want to do as a career. I sourced numerous jobs within the categories, some of which looked intriguing and others which looked repulsive. The amount of sourcing that I accomplished built an appreciation for all the recruiters, it is not easy to sit in an office all day staring at a computer to find the perfect candidate. The amount of boredom that arises by sifting through people’s resumes and emailing them to receive so little replies is unreal. After 30 pages of just sourcing Escrow I was ready to poke my eyeballs out. When I was told it was time to go home I was certainly ready to leave, but woke up early the next morning ready for a new task. The assignment educated me on the type of training and degrees that are necessary for certain positions. My favorite opportunity that was provided through this experience was the interviewing process, I really enjoyed talking with people and learning more about their career path. When sitting in on the interview I studied the vocabulary people used, the questions that were asked and how they were answered, and the personalities of the people in the room. I sang the ABC song countless times while sorting through filing cabinets. In just a couple of hours I felt like I had reorganized mountains of paper whether it was by year, alphabetical, or category. I really needed a venti caramel macchiato to get through that paperwork. Filing was the worst job for me, after ten minutes of just looking through names my brain was fried and I was done.  The crew was very valuable in teaching the basic ropes of recruiting and sales. Their big personalities made it really easy to talk to them and have fun while doing the uneventful tasks. All the responsibilities that were given to me were enjoyable even the ones that made me want to claw my eyes out,  but I would have to confess my favorite part of the whole experience was all of the people I got to meet, the office of girls created a fun atmosphere within the office space that made it easy to ask questions and learn. From the professional outfits to the long days I really felt fully involved and enjoyed the exposure to adulthood.
New FLSA Rules…Are You Prepared?
New FLSA Rules…Are You Prepared?
Most of us have heard that the Department of Labor has changed a portion of their rules in determining whether an employee can continue to be considered “Exempt” (or Salaried), or whether they need to be moved to Nonexempt (Hourly). This change, while expected, did come with some unique twists that should be taken into account before making any final decisions. While it is commonly known that the minimum salary for the Administrative Exemption has increased from $23,660 to $47,476 per year, there are several options that should be considered before making any large increases in base salary in order to keep an employee Exempt…
  1. Does the employee work enough hours in a week that the overtime (typically 1.5 X base salary) at the current hourly rate exceed $47,476?
  2. Will the employee earn an incentive (non-discretionary) at least quarterly? If so, you can consider moving the employee to a base salary of $43,160 as long as the remainder can and will be made up in incentives within the quarter.
  3. Can you adjust your incentive plan, whereby the employee’s target incentive is reduced, yielding a target total compensation equal to the current plan? For example, an employee currently has a base of $45,000, target incentive of $20,000/year, and target total compensation of $65,000/year. By adjusting the base up to $50,000 and the target incentive down to $15,000, this will result in no change in target total compensation.
  4. Can you consider “Salaried Nonexempt”? While complicated, this approach minimizes the impact of the calculation of overtime pay.
  5. Is the employee “close enough” today to the new salary requirement that an adjustment will have a negligible impact to the budget?
Finally, and most importantly, keep an eye on the competition. If your direct competition moves all of their recruiters to $50,000, you will run the risk of losing your talent! While you don’t want to ruin your budget, you surely don’t want to lose your top talent either.
Clearly, this is not an exhaustive list of options, but hopefully this will stir thoughts and ideas that will ensure that you are compliant, and yet are still attaining your profit goals. Keep in mind, certain state laws prohibit some options listed. This is not to be considered as legal advice, but rather to provide you with thoughts and ideas. Before making any final decision, it is always recommended that you seek legal counsel to ensure full compliance with all laws.
Author: Paul Kodros, VP of Corporate Services
ASGroup Sales Tool Box Meeting
Get Back to the Basics.  Sure we all know about “mirror and image” and “differentiating” ourselves from the competition, but are we doing it?  My guess is probably not as majority of the attendees of the 2016 ASGroup – Sales Tool Box Conference kept discussing how we overcomplicate our industry and our interactions with clients and prospects.  Does your team have an elevator pitch for each vertical?  Do you only find yourself beating the competition because of your pricing?  Are you signing client contracts instead of your own and caving to their terms?  We as an industry and sales organization have forgotten that WE ARE a valuable resource in the challenging market of talent.  Next time a prospect says to you, “why are you different?”  Be ready, Get Back to the Basics.
This year Workway hosted the 2016 ASGroup- Sales Tool Box in Austin, TX.  Our team along with 90 other staffing members including CEO’s, Sr. Leadership, Board Members, and Key Managers met to share best sales practices.  
Short Staffed?
One of the biggest complaints I hear from employees in different organizations is that when the economy was going through a recession they had to pick up the slack from lay offs.  Because they were successful in doing this job, their leaders decided to keep them overworked with same pay as it was a saving for the P&L Now these candidates are leaving in droves for salary increases and less work with the support system they need.  Even if you brought on a temporary staff member to support them, they would have a lifted burden and feel supported by your organization.  Give me a call if you want to discuss ways to find top talent and keep your best current talent on board.  

Ashley Hoover
VP of Sales
What to Do When you Promote the Wrong Employee
Promoting internal employees can be a great retention tool, but it doesn’t always work.

Many employees have a hard time removing themselves from their old role when accepting an internal promotion, says Ashley Hoover, Vice President of Sales for Workway, a specialized staffing firm in the mortgage, title and escrow, administrative and clerical, accounting and finance, real estate and banking services industries. And despite proving they are a valuable employee in their current role, they might have the drive, leadership capabilities or confidence to succeed in an advanced role.
“You’d like to think as an organization you have done your due diligence and helped your employees prepare for the new role, but it’s quite common that people who are promoted have a hard time detaching from their old responsibilities when they move into their new position,” says Hoover.
What can you do? This five-step action plan can help you bounce back from promoting the wrong person:
  • Take responsibility: You don’t want to terminate them because maybe you made the mistake of putting them in the wrong role. So ask yourself: Why are they wrong employee? Are they truly not good people managers? Do they not have the skill set or demeanor for this role? Did YOU have the wrong people involved in the hiring and decision-making process? Maybe it’s a misunderstanding of the role and responsibilities? So ask the newly promoted person what their challenges and work together to turn it around.
  • Set up a timeline: Every employee needs 30 days to adjust to their new role, says Hoover. The first weeks are spent learning their new processes, examining the company culture and dynamics, adjusting to their new support team and/or their new boss and boss’ style. So consider an action plan and check in at the 60 and 90 day mark. Continue to coach them throughout the process.
“Document these check-ins because if you eventually DO need to terminate the person, you need to show you have documented the times you’ve coached, critiqued and measured their progress,” says Hoover.  
  • Prevent it from happening again: Hire slow, fire fast, says Hoover. Make sure you never promote someone because someone else quit and your company need to fill the void. Avoid panic promotions by asking everyone within the team to roll up their sleeves and pitch in while you find the right person.
  • Begin search for replacement: Start putting together an action plan to find the eventual replacement – and reassess what you want in the right candidate to avoid hiring or promoting the wrong person again. Is there another internal candidate or would you be better off searching for an external candidate?
  • Hold on to your top talent: This candidate may not have been the right person for the promotion. But they were considered for promotion at your company for a reason. So…they must still have value, right?
“Determine what role would be a good fit for that employee,” says Mark Sinatra, CEO of Staff One, a full-service professional employer organization (PEO), that helps small to medium-sized businesses across the country with HR and employee administration. “Offer training and mentor opportunities in the areas of management and leadership to help them eventually reach the skill level of the position they were promoted to.”
Author: Kylie Anderson, Zip Recruiter - Recruiting Tips
Top Job Hunting Tips For 2016
Thinking of looking for a new job? Now is the time to do it. That’s what experts are saying, anyway. This past January the U.S. unemployment rate hit an 8-year low of 4.9%.

With fewer people out of work, recruiters are finding it harder to find job applicants to fill open positions. According to the Society of Human Resource Managers (SHRM), 2016 will see an increase in that trend. All in all, these factors indicated that the power in the jobs market lies with job-seekers, not employers.

But competition for the best jobs will always be intense, that’s why job search site CareerCast assembled a list of tips from top experts on how you can put your best foot forward in the modern day career market.

Highlighted below (and in the slideshow above) are the latest nuggets of wisdom for those looking for new opportunities in an ever-changing professional landscape

Meet The New Resume

About to update your resume? Wait until you read this. It would appear that the traditional concept of a resume or CV is being replaced with something else. With new technologies to play with, job seekers have the ability to communicate their qualifications and accomplishments in more interesting ways.

Using graphics like charts and tables or other types of pictures that illustrate relevant facts, is now fair game, says Blue Fountain Media hiring manager Tom Duffy. You can even build a career history and set of goals as part of a personal website so that prospective employers can access a unique and more engaging type of resume. “If you are in a visual or presentation-focused field it’s nice to present something a little more than Times New Roman,” Duffy says.

Beat Your Fears

Fears can make you hesitate. They can make you question yourself and even dull your confidence in your greatest strengths. If you’re going to go out there into the job market, you’ve got to get your head on straight.

According to career coach Rachel Ritlop, the best way to begin facing career fears is to write them down. That’s what she tells her clients to do. “Look at those fears and ask, ‘what history or evidence do I have that reinforces this fear? When have I overcome this fear at one time or another?’”

It’s Who You Know (Seriously, It Is)

There are so many job search sites available it can be confusing sometimes. There are also more career advisers and resume consultants than you can count. Though these sources can strengthen your chances on the job hunt, they all pale in comparison to the power of a referral from a contact. If you know someone in a company at which you’d like to work, that angle has the greatest chance of getting your foot in the door.

Tom Duffy, from Blue Fountain Media, concurs. “If anybody who works at Blue Fountain Media refers someone, I’m going to call them,” Duffy says. “[A referrer is] 1) Going to know if [a referral] might have the skills we’re looking for, and 2) We communicate as a sign of respect to current employees.”

You can make valuable connections at industry meetups or events. All the top social media outlets are also good sources of connections—look for industry-specific chats and meet people. “Connect through social media,” says Tony Lee, managing editor of the Society of Human Resource Managers. “Find someone within the department who wrote a blog, and reach out through their blog.”

“Know Your Worth”

That’s Ritlop’s advice to job seekers. If you price yourself too low in order to get a job, she says, you are essentially opening yourself up to a lot of heartache in the future as you find yourself making less than you would have because your starting salary was not what it should have been when you started. Confusing? The takeaway is: don’t sell yourself short.

On the other hand, if you ask for too much in the hope that a prospective employer will counter with a lower offer, you may find yourself waiting in vain, says Duffy. The best course of action is to know how much others in the same position are making so you’re not too far off-base when negotiating salary.

Know How To Do A Job Before You Go To The Interview

For employers, training and getting new hires acclimated is a chore. If job interviewers get the sense that you know what it takes to be successful in an offered position and won’t need a lot of time to get cracking, they will feel a lot better about hiring you. “Position yourself to show you can hit the ground running,” says Tony Lee, managing editor of the Society of Human Resource Managers. “Demonstrate that you can fulfill the requirements without a great deal of training.”

Human Connection And Leadership

According to the report compiled by CareerCast, the two most often cited skills that employers are looking for in job candidates are communication and organization. One of the things that factoid indicates is that regardless of the position you apply for, you are probably going to need people skills, or ‘soft skills.’

Sure, you can understand the physical equipment used in whatever job you’re looking for, and you can accrue experience with developing such ‘hard skills’ before you apply for a new job, but so will just about every other candidate for that position. Being able to show in a job interview that you can connect with the person sitting across from you – and make them believe that you can be organized and even a leader – you will have a better chance of making a good impression.

Author: Karsten Strauss, Forbes Staff

Things Not to do During a Job Interview
Some people are old hands at doing job interviews. Others are unsure of how to survive them. Either way, there are several things you can do during an interview that may blow any chance you ever had at getting a job. Some of these may seem obvious to you, but others might take you back a bit. Either way, make sure you don’t do any of the things mentioned below if you actually want the job.
  • Show up late. This is a no-brainer, but if you are going to show up late to the interview, you may as well not even go. Plan ahead so that this is not even an issue. If you can’t make it to the interview on time you probably aren’t going to be able to make it to work on time. Whether this is true or not, it is exactly what the interviewer is going to think.
  • Chew gum. This is not elementary school. Your potential employer wants to hear what you have to say. They do not want to listen to the sounds of your gum slopping around your mouth. If you are chewing gum before the interview to make sure your breath smells good, spit it out before you ever enter the building.
  • Take your children. No, you cannot ever take your children to a job interview, even if it is at a daycare. Your mind needs to be on the interview. Not only that, but your potential employer would rather be talking to you than trying to make sure your children do not destroy some priceless collection he or she has. If you can’t get a babysitter for a brief interview, he or she is going to assume you surely can’t get one for an 8 hour day.
  • Over compensate for anything. If you don’t have any experience, push the fact that you are willing to learn. If you smoke, don’t load up on perfume; just avoid smoking before the interview.
In short, you just want to be yourself and handle the interview in a professional manner. Workway can help you develop the skills you need to navigate successful interviews.
Tips for a Successful Interview
No matter how well qualified you are for a job, if you cannot make it through the interview, you will never be employed. There are several things that job seekers do unknowingly to thwart their own path. Make sure to use the tips below so that you present yourself in the best manner possible.

Hygiene is everything. When you go to an interview, you know you need to be dressed for the interview and not the job itself. Even if the job is a messy one, you want to go in looking your best. This shows your potential employer that you have some respect for the interview and are at least organized enough to have good hygiene. Make sure your hair is washed and that there is no dirt under your fingernails. This may seem silly, but these are the things that people notice. Take the time to brush your teeth as well and if you are still worried about your breath, chew a breath mint or piece of gum until you get to the building, and then spit it out or swallow it.

Make eye contact. People who do not make eye contact are perceived as people who have something to hide. You might just be nervous about the interview, but you do not want to look like you don’t have the ability to look someone in the eye. While you are looking them in the eye, lean forward to give the impression that you are interested in what they have to say. If this is not possible, at least don’t block with your body language. Avoid crossing your arms or fidgeting.

Always be thankful. Thank the interviewer for their time when the interview comes to an end. Let them know you look forward to hearing from them as if you assume you will. Workway is a great place to brush up on your interview skills and possibly land the job of your dreams.
The 8 Things No Recruiter (Ever) Wants To See On Your Resume
Your resume is essential to helping you get a job – you’re unlikely to get far without it. As a record of your achievement, it (ideally) lays out for an employer exactly what you have done and therefore that you can do the job for which you’re applying.

Sounds simple enough, but occasionally people slip up when they think about their resume as a reflection of who they are. At times, as any hiring manager will tell you, there’s definitely a tendency for some people to overshare and, it seems, to put down anything that enters their mind when they happen to be putting together this document.

Where the professional and the strictly personal overlap, let’s take a look at what you should leave out to avoid a CV TMI!

Gaps in work history

It’s a fact that sometimes even strong candidates have periods when they were not working. And while this may sometimes be due to unemployment, there are many perfectly good reasons why gaps may exist on the resume. Of course, being unemployed isn’t always a sign of a dubious candidate, though this assumption can sometimes be made.

Employers like to see where all your time went for at least the last few years. If gaps exist, you may need to add a little context, by noting, for example, that you were caring for an ill family member or taking time to travel, or whatever the case may be. You could also choose to provide only years of employment rather than months in order to hide the breaks in work history.

Social media links

It’s not uncommon, especially among the more tech-savvy generation, to include a link to one’s Facebook or Instagram profile to help the employer get to know ‘the real me’. This is so rarely a good move that it’s not even really worth considering. More or less the only circumstance in which including a social media profile might be a good move would be when submitting a creative portfolio – in these cases, you might link to a professional Twitter or a creative site such as Behance.

Otherwise, it demonstrates a poor understanding of work/life divide and might backfire if your would-be employer discovers those Friday night selfies you’d rather they didn’t.

Your photo

While in some cultures, it’s acceptable or even expected to include a photo with a resume, this isn’t always the case. Notoriously, those applying for unskilled work in Los Angeles are often required to include a headshot, so that employers can weigh the odds of their new employee getting acting gigs and leaving the business in the near future. Elsewhere, including in France, Germany and Scandinavia, it’s seen as a good idea to include a photo.

Nevertheless, most other cultures, including the UK and most of the US, certainly don’t expect it, and it may come across as inappropriate and naïve to the general business culture. Apart from anything else, employers aren’t allowed to discriminate, positively or negatively, based on factors such as race and age, factors that your picture would likely reveal.

False information

Many of us would understand the urge to fudge the details of the resume a little, especially as weeks of unemployment pass and the situation starts to get desperate. It would seem so easy to expand that three-month internship into a year-long position, or fabricate a project or two.

But this can lead to problems down the road in all kinds of ways: at interview, these applicants can expect to be quizzed on experience they don’t have, and their references won’t be able to back them up. They might even find they can’t do the job in question as it requires experience that they lack.

Of course, to lie on a resume is also morally wrong and it tends to hang over people for years to come – as they can be exposed at any time. Stick to the truth and tell your true story as best as you can.


It’s very common to include references with an application, but this isn’t actually the right stage at which to do it. If an employer wants to get in touch with your former colleagues, they will ask you for contact details but this normally doesn’t happen until after at least the first interview.

Other applicants reel it in a little by stating ‘references available on request’ at the end, but why does this need to be included? It’s taken as a given that references will be available, and to mention this now can, unfortunately, make you come off as green.

Empty adjectives

Are you hard-working, honest, successful and intelligent? All fine qualities, but unfortunately they don’t mean much on your resume. Anyone can throw these adjectives out there, but the recruiter who has to sift through all these documents doesn’t know whether you’re making it up, whether you falsely believe it to be true, or whether it is in fact true. Employers much prefer statements that are actually backed up and proven with some kind of evidence.

So rather than saying you’re a ‘natural leader’, say you ‘headed up a team of twelve, increasing departmental productivity 40% within six months of my appointment.’ It’s measurable, specific and can form a natural connection in the reader’s mind to how you could bring the same success to their organisation.

Too long

If you’re a job hopper, or have had a particularly long career, your resume could potentially go on for several pages. That’s a big turn off to recruiters under pressure however, who really don’t have time in the day to read novel-length resumes from every candidate.

Some trimming will be necessary if your resume is longer than two pages of A4. You don’t need to provide full details of every job you’ve had going back decades – just short summaries will do. All education before undergraduate level, and the less significant or recent roles, can be cut altogether. (Does your employer need to know about a two-month gig in a different industry in the eighties?)

Too short

At the same time, of course, a resume really should cover at least an A4 page…even for somebody just starting their career. Any less than that, and the recruiter will feel they really don’t know you at all.

Avoid the temptation to pad the document out with double spacing or large font or margins but instead focus on making the content go as far as possible without relying on filler.

If you’ve just left high school, consider how the skills and experience you developed will help you in the workplace. You might also include a personal statement – though it’s often discouraged at a higher level – as it’s not yet clear to employers what you want out of a career. This should help clarify your worth to an employer.

Author bio: Liam Coleman is Co-Founder and Joint Managing Director with online recruitment agency Blue Octopus Recruitment in Leeds, UK.
National Staffing Employee Appreciation Week
It is National Staffing Employee Appreciation Week!!!!   Workway would like to personally thank all of temporary employees for their commitment to providing great work for our clients!  

Congratulations to the three outstanding employees for winning our Appreciation Awards! 
1st Place - $100 Visa Check Card: Betty James in Dallas
2nd Place - $75 Visa Check Card: Robert Hayes in Irvine
3rd Place - $25 Visa Check Card: Delphie Aragan in Phoenix
Thank you for choosing Workway to assist in your career search and for your hard work every day!
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